Operating an iGaming business today means managing multiple systems, regulatory demands, and operational teams across markets. As complexity increases, success depends on having the right structure and support in place.
Our managed services are built to simplify operations and help operators grow with control and confidence.
Below, we answer the most common questions about how our managed services ecosystem supports sustainable growth across global markets.
What managed services do you provide?
We deliver a complete managed services ecosystem that helps operators launch quickly, operate efficiently, and scale with confidence across regulated markets.
Our services cover the full operational spectrum, including casino and sportsbook operations, payments, customer support, KYC, risk and fraud management, CRM, VIP support, and affiliation. This end-to-end approach allows operators to focus on growth, while we take care of the operational complexity.
How does your Casino product support operator growth?
Our Casino solution combines top-tier game content from leading global providers with continuous performance optimization and full lifecycle management.
By managing integrations, game launches, promotions, and ongoing performance, we help operators drive player engagement, increase profitability, and achieve long-term, sustainable growth in competitive markets.
How does your Sportsbook balance risk and engagement?
Our Sportsbook is built to balance player engagement with effective risk control. We combine advanced odds management and risk strategies with data-driven insights into player behavior.
Through optimized event coverage and targeted promotional activity, operators can attract and retain players while protecting margins and managing exposure responsibly.
How does your payment solution ensure reliable and seamless transactions?
Our payments ecosystem is built for reliability and scale, combining automation and redundancy to ensure uninterrupted service.
With fast, secure transactions, global coverage, and a wide range of payment methods, we deliver a seamless and inclusive payment experience for both operators and players across multiple jurisdictions.
How do you deliver consistent Customer Support?
We provide 24/7 multilingual customer support across all time zones, ensuring consistent service regardless of market or region.
Our support teams are enhanced by AI-powered monitoring, robust quality assurance processes, and detailed performance reporting, enabling fast response times, efficient escalations, and a customer-first approach that drives satisfaction and loyalty.
How do you manage KYC across markets?
We conduct fast and accurate KYC checks within 24 hours, supported by deep regulatory expertise and strong fraud-prevention practices.
Our teams are experienced across multiple jurisdictions and continuously trained on regulatory requirements, ensuring compliance while maintaining a smooth onboarding experience for players.
How do you protect operators from risk and fraud?
We protect operators through continuous monitoring and a comprehensive risk management framework that includes advanced AML controls, sanctions and PEP screening, and responsible gaming checks.
By proactively identifying and preventing fraud, bonus abuse, and other illicit activity, we help operators minimize risk while maintaining full regulatory compliance worldwide.
How does your CRM drive player growth?
Our CRM strategy is built on data-driven insights and intelligent player segmentation.
Through targeted lifecycle campaigns aligned with player behavior and regulatory requirements, we help operators increase engagement, improve retention, and maximize player lifetime value while remaining fully compliant.
How does your VIP team support high-value players?
We deliver a personalized, high-touch VIP experience designed specifically for high-value players.
Through dedicated account management, bespoke rewards, and close collaboration with CRM and risk teams, we drive loyalty, long-term value, and a compliant, responsible VIP journey.
A Partner Built for Scale
Our managed services are designed to remove operational burden, reduce risk, and empower operators to grow with confidence. By combining technology, expertise, and hands-on operational support, we act as a true long-term partner.